Send your request. We’ll handle the rest.
1. Initial Request
2. Outreach
3. Completion
I reached out to DocUpdate’s Concierge with my request, and they took care of everything. The samples arrived at my clinic quickly without any extra back-and-forth from pharmaceutical reps.
— Ahmad Jabbar, MD
Dermatologist
Real-time support for your practice.
- Request samples, medication vouchers, and starter kits in seconds.
- Connect directly with MSLs, Reps, and reimbursement support when you need it.
- Access the latest clinical programs, educational materials, and patient support resources.
Frequently Asked Questions
Who can sign up for DocUpdate?
DocUpdate is available to licensed U.S. healthcare providers who are authorized to prescribe medications. This includes physicians (MD, DO), dentists (DDS, DMD), podiatrists (DPM), nurse practitioners (NP, APRN), physician assistants (PA), and optometrists (OD), in accordance with each state’s scope of practice.
Is DocUpdate HIPAA-compliant?
Yes. DocUpdate is fully HIPAA-compliant and operates under a formal Business Associate Agreement (BAA). We protect all Protected Health Information (PHI) using industry-standard encryption, restrict access and disclosures to the minimum necessary, and promptly report any incidents as required by law. We take data privacy and security extremely seriously. View our full BAA.
Can I send a prescription to any US pharmacy?
We work with 95% of US pharmacies — non-controlled prescriptions can be sent nationwide.
Is DocUpdate free?
Enterprise plans are in development; however, the app is currently available for individual providers to sign up on their own.
Have additional questions?
Send us an email at support@docupdate.io
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